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Course Outline


This course covers the following topics:

  • ISO 9001 Overview
  • Managing an Audit Program
  • Audit planning and preparation
  • Performing the Audit
  • Reporting Audit Outcomes
  • Quality Management Systems
  • Quality Management Concepts
  • The Audit process and auditing the ISO 9001 standard
  • Context of an organisation
  • Leadership

Learning Outcomes

On successful completion of this course, participants will have the knowledge and skills to:

  • Review auditee documentation
  • Participate in developing audit schedules
  • Identify, gather, analyse and evaluate information
  • Compile results and report findings
  • Assess the scope and objectives of a quality audit
  • Communicate with an auditee regarding the proposed quality audit
  • Identify the resources required to conduct a quality audit
  • Develop and submit a quality audit plan
  • Prepare and manage an audit plan
  • Identify and prepare checklists and audit related documentation
  • Conduct entry and exit meeting
  • Guide team members in continuously improving their performance
  • Negotiate the follow-up process with auditees
  • Monitor and review audit systems and activities


On successful completion of in-class assessments, students will receive the following TPECS competency units which are certified by Exemplar Global.

Certificate of Attainment

Exemplar Global – QM – Quality Management Systems
Exemplar Global – TL – Leading Management Systems Audit Teams
Exemplar Global – AU – Management Systems Auditing
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On successful completion of all formal assessments, participants will receive Nationally Accredited units stated below:

Statement of Attainment

BSBAUD501 Initiate a quality audit
BSBAUD503 Lead a quality audit
BSBAUD504 Report on a quality audit

Issued by SAI Global (RTO: 106919)

All individuals who are enrolled in, or completing nationally recognised training will require a Unique Student Identifier (USI). A USI number is required before a Statement of Attainment or Diploma can be issued. Go to the USI Student Portal to obtain a USI at no cost.

Note: Access to a work place is required to complete the post course assessment.

If you would like to recognise skills and knowledge acquired through informal learning such as work or life experience, we can assess your skills and knowledge through Recognition of Prior Learning pathway. For more information contact the customer support team on 1300 727 444 or email

Who should attend?

This course is designed for people who need to conduct external audits of quality management systems.

  • Individuals who want to become Exemplar Global certified.
  • Quality Managers, Management Representatives, Engineers and Consultants
  • Individuals who want to lead Internal and external audit programmes
  • People progressing from internal to 3rd Party Auditors
  • Individuals who want to obtain a formal qualification
  • Individuals leading their companies to ISO 9001 certification


A solid working knowledge of the current published version of ISO 9001 prior to attending this course is recommended. If you need to understand the requirements of the ISO 9001 Standard in more detail we would recommend that you first attend the ISO 9001:2015 Foundation course either in class or online.

Previous experience in auditing prior to attending this course is required. This would include roles such as an internal auditor, some formal training in the internal audit process, and having completed a recognised auditor training program (as defined by ISO 19011).

Frequently Asked Questions

What accreditation or recognition does this course have?

This course is accredited and leads to the units of competency as outlined in the Achievement section.

Does this course have any assessment requirements?

Yes this course has in class assessment activities that need to be completed. Students wishing to achieve the three BSB units of competency are required to complete an additional post course assessment tasks in the workplace.

How do I access my certificate?

Your Statement of Attainment and Exemplar Global Certificate of Attainment will be emailed this as a pdf on successful completion of all course assessment requirements. This will take up to 28 days once attainment of the relevant units of competency is confirmed by the assessor.

How do I apply for Exemplar Global recognition?

If you wish to become a registered third-party, or external Quality auditor with Exemplar Global, completing this course is the first step. Once you have obtained the Exemplar Global competencies from this course, you can follow either a qualification-based or competency based certification path. For more information, please refer to Exemplar Global Certification.

What other courses are relevant to this course?

If you have completed the SAI Global 5 day Lead Auditing a QMS course you will be able to attend our other 2 day management systems auditing course to convert to Auditing an EMS and Auditing a WHS. You may also be interested in Implementing a Quality Management System.

Who is the trainer for my course?

All of our trainers and assessors have extensive and current industry experience and qualifications and meet the national requirements for VET trainers, Exemplar Global or any other relevant accreditation body required for delivery of this course.

Who do I contact in case of any query regarding any of the courses?

For any course-related queries, please email customer support at or phone 1300 727 444.


On successful completion of the course and assessment activities, you will be awarded nationally recognised units of competency which will put you on the pathway towards the Nationally Recognised qualification BSB51615 Diploma in Quality Auditing. For more information, please refer to Qualifications offered by SAI Global.

If you wish to become a registered third-party, or external Quality auditor with Exemplar Global, completing this course is the first step. Once you have obtained the Exemplar Global competencies from this course you will be able to register with Exemplar Global as a provisional Auditor.

You can follow either a qualification-based or competency based certification path.

Assessments are made against units of competency.

This course has no current classes. Please to be notified of vacancies and similar courses.